Horizee

Support

We're here to help! If you have questions, feedback, or need assistance with Horizee, please don't hesitate to reach out.

Contact Us

The best way to get support is via email:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a countdown?

Tap the "+" button on the main screen to create a new countdown. Enter a name, select your target date, and customize the background, colors, and font to match your style.

How do I add widgets to my home screen?

Long-press on your iPhone home screen, tap the "+" button in the top corner, search for "Horizee", and choose from small, medium, or large widget sizes. Your countdowns will appear beautifully on your home screen.

Can I use my own photos as backgrounds?

Yes! When creating or editing a countdown, tap on the background picker and select the photo icon to choose an image from your photo library.

How do I customize text colors and fonts?

When editing a countdown, you can select custom text colors from the color picker and choose from multiple font styles including System, Rounded, Serif, and Mono.

What's included in Horizee Pro?

Pro unlocks unlimited countdown events and unlimited background browsing. It's a one-time purchase with no subscriptions.

How do I restore my purchase?

Go to the upgrade screen and tap "Restore Purchases" at the bottom. This will restore your Pro purchase if you previously bought it with your Apple ID.

Why isn't my widget updating?

Widgets update periodically to save battery. If your widget shows old information, try removing and re-adding it. Make sure the Horizee app has been opened at least once after creating your countdown.

Bug Reports

Found a bug? Please email us with:

• A description of the issue
• Steps to reproduce the problem
• Your device model and iOS version
• Screenshots if applicable

Feature Requests

We love hearing your ideas! Send us your feature suggestions and we'll consider them for future updates.